• Glossary

1. Personal Data - Information about an identified or identifiable natural person.
2. Processing - Is the operations carried out on personal data, e.g. collection, recording, storage, processing, alteration, disclosure and erasure etc.
3. Administrator – The person or company who determines for what purpose and how your personal data will be processed.
4. Processor – The person, office, institution or company that processes your personal data.

• Who is the administrator of your personal data?

1. The administrator of your personal data is SoleBack.
2. Contact details:
SoleBack Sp. z o.o. Chmielna 2/31, 00-020 Warszawa contact@soleback.com +48 883 424 225

• With whom you may contact in matters relating your personal data

1. The correct processing of your personal data in SoleBack shall be supervised by a designated partner of the company, whom you may contact in all matters relating to the processing of your personal data, as well as in case of doubts about your rights. Contact: contact@soleback.com

• For what purpose we collect and process your personal data

1. We only collect and process your personal data for specific, explicit and legitimate purposes. These are:
• the conclusion, due performance, termination of the contract or other activities related to the performance of the contract,
• execution of communications, including handling of complaints,
• fulfilling obligations arising from legal regulations,
• other purposes carried out within the so-called legitimate interest of the data controller.

• How long we keep your personal data

1. We will only retain your personal data for as long as is necessary for the purposes stated above. Your data will therefore be stored until the completion of the contract and thereafter for other lawful purposes and, where applicable, no longer than until the end of the calendar year in which the relevant limitation period for the claim expires. If a complaint is made, personal data will be kept until the processing of the complaint is completed.
2. In the event that during the aforementioned period there is a dispute or proceedings, in particular court proceedings, personal data will be processed for a period determined in accordance with the applicable provisions of the Civil Code governing limitation periods, which will be counted from the date of termination of the dispute or proceedings.
3. With regard to the processing of personal data, which are necessary for the purposes of tax documentation – they shall be stored for a period of 5 years counting from the end of the calendar year in which the deadline for tax payment is expired.
4. With regard to the processing of personal data, which are necessary for the purposes of accounting records - they will be stored for a period of 5 years counting from the end of the calendar year in which operations, transactions or proceedings have been/will be finally terminated, paid off, settled or time-barred.

• How we collect your personal data

1. As part of our business, we process personal data collected directly from you when you register through our website https://soleback.com/ and provided by you when you request a cash-back payment after completing a purchase in one of our partner networks.

• What personal data we collect and process

1. In order to register on our website, we need the following personal data from you:
• Your nickname on the Discord platform,
• Your e-mail address.
2. When your request a cash-back payment after completing a purchase in one of our partner networks, we will ask you to provide personal data such as:
• Your name,
• Your residential address,
• Your bank account number or PayPal account name.

• Who can access your personal data

1. Only authorised associates of SoleBack will have access to your personal data.
2. In certain situations, the recipients of your personal data might be:
• public authorities, institutions or third parties entitled to request access to or receive personal data under the law, e.g. the Tax Office,
• entities providing telecommunication services,
• entities processing data in order to provide legal representation, e.g. law firms,
• entities to which you have given your consent to access and process your personal data.

• What rights you have in relation to your personal data

1. You have a number of rights in relation to your personal data held by us, such as:
• the right to access your personal data, including obtaining a copy of your data,
• the right to have your personal data corrected or supplemented,
• the right to request erasure of your personal data in cases provided by law,
• the right to request that the processing of your personal data be restricted,
• right to object to the processing of your personal data where it is processed for the legitimate interest of SoleBack,
• the right to receive your personal data from us in a structured format and to have your personal data transferred to another controller. In the case of data portability, due to other laws, we may be required to obtain your or another person's consent or meet other conditions required by those laws,
• in cases where data processing is based on the consent you have given, you have the right to withdraw the consents you have given for particular purposes of processing, at any time. Withdrawal of consent does not affect the lawfulness of processing carried out until the time of withdrawal of consent.
2. At the same time, we would like to inform you that the exercise of some of the above rights, including in particular the right to request the erasure of your personal data or the restriction of its processing, may mean that we will not be able to provide the service we provide to you.
3. You have the right to request information about your personal data held by us at any time. Such information will be provided to you at the latest within one month of receipt of the request. If the request is of a complex nature or the number of requests is large, we are entitled to extend the deadline for processing the request by an additional two months, of which we will inform you in advance within one month of receipt of the request. The maximum period for processing shall not exceed 3 months from receipt of the request.
4. You might make such a request by sending an email to contact@soleback.com.
5. However, if the request contained in the above request is manifestly unfounded or excessive, in particular due to its continuing nature, we may refuse to take the requested action, giving reasons.
6. If you consider that our processing of your personal data violates the provisions of the Regulation, you have the right to lodge a complaint with the supervisory authority (the President of the Office for Personal Data Protection).

• How we protect your privacy

1. Soleback provides its Users with the security of performing operations. Any information provided by our Users is protected using modern technology, in accordance with applicable legal standards, security requirements and confidentiality rules.
2. We take technical, organisational and legal steps to protect personal data against unauthorised or accidental access, collection, storage, use, transmission, blocking or destruction, as well as against other illegal activities or accidental leaks.