TicketNetwork is one of the largest and most established online ticket marketplaces in the United States — a true technology powerhouse at the heart of the live-events resale industry, connecting fans with tickets to concerts, sports, and theatre events across the country and around the world. The TicketNetwork story traces its origins to 1996, with the company's flagship marketplace, TicketNetwork.com, formally launched in 2002 by longtime ticket broker Don Vaccaro and software developer Doug Kruse. Vaccaro's passion for the ticket business famously dates back to his teenage years, and that entrepreneurial energy helped turn TicketNetwork into one of the most influential forces in the growth of the multi-billion-dollar secondary ticketing market. Headquartered on a distinctive campus in South Windsor, Connecticut — complete with an on-site cafeteria, hiking trails, a carbon-offsetting tree farm, and a rooftop solar array that powers much of the main building — TicketNetwork today employs hundreds of people, processes billions of dollars in ticket inventory, and powers a vast network of ticket-buying and ticket-selling websites. Beyond its flagship retail site, the company operates additional marketplaces (such as TicketLiquidator.com) and a suite of industry-leading technology products, and has long been a leading voice in the ticketing industry through initiatives such as the annual Ticket Summit trade show and the Better Ticketing Association.
The TicketNetwork online marketplace at ticketnetwork.com gives fans access to one of the most comprehensive ticket inventories in the secondary market — with billions of dollars' worth of tickets listed at any given time and tickets available for tens of thousands of events worldwide. Sports fans can buy tickets across virtually every major league and competition — including the NFL, NBA, MLB, NHL, MLS, college sports, motorsports, tennis, golf, and combat sports — while music fans can find tickets to everything from major arena and stadium concerts and world tours to club shows, residencies, and festivals across every genre. The theatre and live-entertainment offer covers Broadway and touring productions, musicals, opera and ballet, comedy and stand-up shows, family entertainment, and one-off cultural events. As a secondary marketplace, TicketNetwork operates a model that connects fans directly with professional ticket sellers and other fans — listing tickets on its exchange while individual sellers fulfil the orders — giving buyers access to seats for events that may be sold out elsewhere, including premium and hard-to-find inventory.
What truly sets TicketNetwork apart is the powerful combination of more than two decades of ticketing-industry expertise, its proprietary technology platform, and its buyer-protection guarantee. The company's flagship TicketNetwork Point-of-Sale software and Online Exchange power real-time ticket transactions across a huge network of partner and white-label sites, making TicketNetwork one of the most important technology providers in the entire secondary ticketing ecosystem — connecting rights-holders, venues, brokers, and fans. The retail website is both PCI- and EVSSL-certified, ranking it among the most secure sites for event tickets in the secondary market, and every order is backed by TicketNetwork's marketplace guarantee: that all tickets are authentic and valid for entry, that buyers receive the tickets they ordered (or better), and that issues are backed by the platform's buyer protection. This combination of deep inventory, robust security, and a clear authenticity guarantee has made TicketNetwork a trusted destination for live-event fans for more than 20 years.
With access to tickets for tens of thousands of concerts, sporting events, and theatre shows across the United States and worldwide, secure online payment options (including major credit and debit cards, PayPal, and other major methods), PCI- and EVSSL-certified checkout, a marketplace buyer-protection guarantee on ticket authenticity and validity, multiple delivery options (including mobile and electronic delivery), dedicated U.S.-based customer service, the proprietary TicketNetwork Point-of-Sale technology powering its Online Exchange, and more than two decades of authentic ticketing-industry heritage, TicketNetwork delivers a trusted online experience for buying tickets to concerts, sporting events, and theatre — backed by the authority of one of the United States' leading online ticket marketplaces.
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