Soleback
Welcome bonus

Earn your first cashback.We pay you three bonuses on top.

Every new member unlocks a three-stage welcome bonus. Each stage is opened by the cashback your own shopping earns — counted the moment a purchase is tracked, not months later when the store confirms it. This page sets out every stage, every threshold and every amount.

Your total welcome bonus

15 €

That is what the three stages pay you in total, once your own cashback has cleared every threshold.

Stage 1
3 €
Stage 2
4 €
Stage 3
8 €
The three stages

Three stages, unlocked by the cashback you earn.

Nothing here needs to be claimed. As your cashback balance grows, each stage opens on its own and the bonus is added to your account.

These are the amounts for a member who signs up on their own.

  1. Stage 1

    Cashback balance you need
    5 €
    Bonus paid to you
    3 €
  2. Stage 2

    Cashback balance you need
    15 €
    Bonus paid to you
    4 €
  3. Stage 3

    Cashback balance you need
    45 €
    Bonus paid to you
    8 €

All three stages together

15 €

What the welcome bonus is worth in total, once every stage has paid out.

Reach 45 € of tracked cashback and all three stages pay out together.

How the stages work

  • The stages stack. Reaching stage 3 also pays stage 1 and stage 2, so nothing is lost if your balance jumps straight past the earlier thresholds.

  • Each stage shows what that stage alone pays, not a running total. Add all three together for the full welcome bonus.

  • Each stage pays you once. After it has paid, that stage will not pay again, even if your balance later falls and climbs back past the same threshold.

From purchase to payout

How the bonus reaches your balance.

A welcome bonus is credited as an ordinary transaction the moment you cross a threshold, then follows the same path as the cashback that unlocked it.

  1. 1

    You shop through Soleback

    Head to a partner store from Soleback or the browser extension so your purchase is tracked and earns cashback.

  2. 2

    Your cashback is tracked

    The purchase appears in your balance as pending cashback. From that moment it counts towards the ladder.

  3. 3

    A stage unlocks

    As soon as your pending cashback reaches a stage threshold, the bonus for that stage is created automatically. There is nothing to claim, and no waiting for the store.

  4. 4

    The bonus appears as pending

    It shows up in your transaction list straight away, marked pending, alongside the cashback that unlocked it.

  5. 5

    The store confirms, then it pays out

    Once the store has approved and paid the cashback behind it, the bonus turns withdrawable and can go out with your next payout request.

Good to know

The details worth reading

What decides whether a purchase moves you up the ladder — and what can move you back down.

You have 45 days

Only cashback tracked within 45 days of creating your account counts towards the welcome bonus.

Pending cashback counts

A purchase counts towards the ladder as soon as it is tracked. You do not have to wait for the store to approve it, which is usually the slowest part.

It can be adjusted

Because the bonus arrives before the store has confirmed the cashback, it is reduced or removed if that cashback does not stand — for example if you return the order.

Paid in your account currency

Bonuses follow the currency set on your account, and each currency has its own fixed amounts rather than a converted figure.

Only real cashback counts

Bonus payments themselves do not count towards the next stage. Only cashback earned from your own shopping moves you up the ladder.

It behaves like cashback

The bonus is an ordinary transaction in your Soleback balance, so it appears in your transaction list and goes through the normal payout process.

Questions

Welcome bonus questions, answered

Still not sure how something works? Contact our support team

Cashback from your own purchases, earned after you created your account. It counts as soon as the purchase is tracked, while it is still pending — you do not have to wait for it to be approved. Bonus payments themselves do not count.

Ready to start earning?

Create your account, shop the way you already do, and the welcome bonus takes care of itself. Every stage is paid automatically as your cashback comes in.

The bonus terms are the binding version of everything on this page.

Read the bonus terms